MCS (Mortgage Contracting Services) is a major national property preservation company serving mortgage servicers and investors across the United States. Known for their technology-driven approach and comprehensive service offerings, MCS provides consistent work opportunities for qualified contractors.
About MCS
Mortgage Contracting Services (MCS) provides field services including property preservation, inspections, and REO management.
Company Overview:
- Full Name: Mortgage Contracting Services
- Coverage: Nationwide
- Services: Preservation, inspections, REO, HOA management
- Technology: Advanced vendor portal and mobile tools
- Clients: Major servicers, banks, government agencies
Services MCS Contracts
| Category | Services Included |
|---|---|
| Preservation | Securing, winterization, lawn care, repairs |
| Inspections | Occupancy, interior, condition reports |
| REO | Property maintenance, eviction support |
| Emergency | Board-up, tarping, emergency secure |
| Specialty | Pool care, hazardous material coordination |
Vendor Requirements
Insurance Minimums:
| Type | Required Amount |
|---|---|
| General Liability | $1,000,000 minimum |
| Workers' Compensation | State requirements |
| Auto Insurance | Required for field work |
Business Requirements:
- Registered business with EIN
- W-9 documentation
- Business license (where required)
- Background check clearance
- Internet access and smartphone
- Appropriate tools and equipment
Application Process
Step 1: Apply Online
Visit the MCS website and complete their vendor application.
Step 2: Submit Documentation
- Insurance certificates
- Business documentation
- Coverage area preferences
- Services you'll provide
Step 3: Approval & Onboarding
MCS reviews applications and approves based on market needs and your qualifications.
Step 4: Training
Complete required training on:
- Portal navigation
- Service standards
- Photo requirements
- Compliance procedures
The MCS Portal
MCS uses a web-based portal for all work order management:
Features:
- Work order assignment and tracking
- Photo upload and management
- Payment status visibility
- Communication tools
- Performance metrics
Mobile Access:
MCS provides mobile tools for field work, but many contractors prefer using dedicated property preservation software for better photo management and organization.
Work Order Management
Order Types:
| Type | Timeline |
|---|---|
| Emergency | Same day response |
| Rush | 24-48 hours |
| Standard | 3-5 days |
| Scheduled | Per maintenance schedule |
Completion Requirements:
- Complete all checklist items
- Submit required photos
- Document any issues found
- Report within deadline
Photo Standards
MCS has specific documentation requirements:
Photo Requirements:
- GPS-embedded coordinates
- Correct date/time stamps
- Clear, properly exposed images
- Before/after documentation
- All required angles per service
Common Rejection Causes:
- Missing GPS data
- Timestamp mismatches
- Poor image quality
- Incomplete photo sets
Payment Terms
Payment Schedule:
MCS typically processes payments on Net 30-45 terms.
Typical Rates:
| Service | Rate Range |
|---|---|
| Inspections | $30 - $50 |
| Securing | $50 - $100 |
| Winterization | $125 - $225 |
| Lawn Care | $35 - $70 |
Success Tips
1. Master the Portal
Spend time learning MCS's system thoroughly. Efficiency in the portal saves hours weekly.
2. Documentation Excellence
MCS emphasizes documentation. Exceed their requirements rather than just meeting them.
3. Response Time
Quick response to new orders improves your vendor score and leads to more assignments.
4. Communication
Report issues immediately through proper channels. Don't let problems sit.
How Hayvee Helps MCS Vendors
- Work order organization across multiple clients
- GPS-stamped photos meeting MCS standards
- Checklists ensuring complete documentation
- Certificate generation for professional submissions
- Team management for multi-crew operations
Using dedicated software alongside MCS's portal helps you stay organized, reduce rejections, and complete more orders efficiently.