Case Study

How Runtel Service Eliminated Photo Rejections and Went Fully Automated

Runtel ServiceDale Parks, Owner
"Before Hayvee, all our photos went into one project per property — finding the right photo was a nightmare. Now every photo is captured by task, tagged automatically, and my processors have full context without asking me."
— Dale Parks, Owner, Runtel Service

Disorganized Photos Were Killing Productivity

Before Hayvee, Runtel Service was struggling with the same problem every PP contractor faces — photos weren't organized by work order or task. Everything went into a single project per property.

All photos dumped into one project per property — no organization by task

Crew had to manually search through hundreds of photos to find the right ones

Even experienced crew lacked context on what specific photos were required

Processors couldn't locate the right photos — leading to rejections and chargebacks

"Even if we had all the photos, it was nearly impossible to locate the right ones. The crew didn't have context, and my processors were constantly asking me where things were."

Task-Based Photo Capture Changed Everything

Work order-based photo capture

Photos taken per task, not dumped into one folder. Every photo belongs to a specific task and bucket.

Photo buckets per task

Crew knows exactly what to capture — before, during, after, lock, bid. No guessing.

Automatic photo tagging

Every photo is organized by task and bucket automatically. GPS-verified, timestamped, watermarked.

From Chaos to Fully Automated

Fewer Rejections

Photos are organized and complete — nothing missing, nothing misplaced.

Fewer Chargebacks

Proper documentation proves work was done correctly with GPS-verified evidence.

Zero Searching

Right photos are in the right place, every time. No more digging through folders.

Fully Automated

Processors handle work orders independently — no back-and-forth with the crew.

"Even if we had all the photos before, it was nearly impossible to locate the right ones. Now with task-based capture, my crew takes better photos, my processors work independently, and I've gone from chasing paperwork to being fully automated."
— Dale Parks, Owner, Runtel Service

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